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Getting Started

You will receive your login details by email. Don’t worry if you haven’t been sent them yet; the details expire if we generate them too early so we’ll send them to you closer to the course start date.

If your course has already started, you will be sent your login details within 5 hours.

Forgotten your details?

Your (learner) username will be your complete Shell email address (including

If you have forgotten your password, please click on the link above.

To access the Course

  1. Enter your username and password
  2. Moodle will prompt you to change your password
  3. Enter your course

For future Moodle logins via the Shell network, you will be able to log-on automatically by clicking the smartcard icon.

JVs and other external users should be aware that Moodle will prompt a password change on a monthly basis.


If you have access to the Shell network, you may be able to find what you’re looking for on the FAQs on the Shell Wiki" link.

For all other user enquiries, please contact your HR Service Desk:
HRSD Europe:
HRSD Asia:
HRSD America and